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NPCA Customer Assurance
Program |
| The NPCA Customer Assurance Program This program is designed to:
What We Ask You & Our PoliciesPersonal Information/Your Privacy Assured: We do require some personal
information from you. This is only for the
purpose of quality assurance in matching
customer responses with the proper contractor.
Your personal information will never be used
to compile any form of "list" and will never be
released to any party other than the
contractor involved (and then, only with your
consent at that time). You will never be
personally identified on any of our web sites
unless you wish to leave a comment in the public
comments box. In that box you can leave some
identification as you choose such as your
initials or an initial and first or last name in
a form such as "JWS" or "J. Smith" or "John S." Comments: In either your personal comments to us or any comments you leave for public review we ask that you be as complete and descriptive as possible. For example: "I am completely satisfied" leaves little room for improvement but we would appreciate comments on anything done exceptionally well-beyond your expectations. If on the other hand a comment was "I am not satisfied" that doen't give us anything to work with. So we would ask that you provide details of any problem be it in customer service or workmanship. From this link you can go straight to our brief questionnaire; and thank you for your help in making sure NPCA Member Contractors are surely the "best of the best".. If you have any questions or concerns our
e-mail is simply:
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©2008 National Pavement Contractors Association, All Rights Reserved. |